The truth is that no large enterprise can work without bureaucracy. Bureaucrats, or staff people, provide coordination among disparate line organizations; establish and enforce corporate-wide strategies that allow the enterprise to avoid duplication, confusion, and conflict; and provide highly specialized skills that cannot be duplicated because of cost or simply the shortage of available resources. | |
— Louis V. Gerstner, Jr. | |
From his book: “Who Says Elephants Can’t Dance“ | |
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The Value Of Bureaucracies
April 8, 2012 by kmabarrett
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