Summon Us, Don’t Criticize Us

What leaders see on the surface can be discouraging — people, even very able people, caught in the routines of life, thinking short-term, plowing narrow self-beneficial furrows through life.  What leaders have to remember is that somewhere under that somnolent surface is the creature that builds civilizations, the dreamer of dreams, the risk taker.  And, remembering that, the leader must reach down to the springs that never dry up, the ever-fresh springs of the human spirit.
—    John W. Gardner
From his book: “On Leadership“
.